Privacy Policy

This Privacy Policy explains how My UniClean (“we”, “our”, “us”) collects, uses, and protects the information of users (“you”, “your”) who access or use our Laundry Management Software i.e. My UniClean (“Service”).

Information We Collect

We collect the following types of information to provide and improve our Service:

• Personal Details: Name, email address, phone number, and business information during account registration.
• Usage Data: Device type, browser, IP address, and usage logs to analyze performance.
• Payment Information: When applicable, billing details are processed securely through trusted payment gateways.

How We Use Your Information

We use your information to:

• Create and manage your account.
• Enable core software features (orders, billing, reports, etc.).
• Send important notifications, updates, or service alerts.
• Improve functionality, user experience, and security.
• Comply with legal obligations or resolve disputes.

Data Security

We follow strict security measures to protect your data from unauthorized access, loss, or misuse. However, no electronic system is 100% secure, and we cannot guarantee absolute protection.

Data Sharing

We do not sell or trade user data. We may share limited information only with:

• Service providers or partners that assist in platform operations (under confidentiality agreements).
• Authorities, if required by law or for fraud prevention.

Cookies & Analytics

We use cookies and analytics tools to improve site performance and track user behavior. You can manage cookie preferences through your browser settings.

Data Retention

We retain your information if your account is active or as needed to provide our services and comply with legal obligations.

Your Rights

You may access, update, or delete your account information anytime. To request data removal or account deletion, email us.

Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes indicates your acceptance of the revised policy.